Frequently asked questions

🧭 Ordering guide Select your item and hit “Add to Cart.” When finished, open the cart and choose “Checkout.” Security first Payments are 100% secure. Our internet security team ensures a safe and reliable experience. 🔐 Timeline to receive items We process orders within 1–3 business days and then send a shipping confirmation email. ✉️ Tracking info Yes—tracking number provided after your purchase. Shipping charges Depend on where the package ships from. Enter your address at checkout to see the shipping fee. Multiple items Usually shipped separately. 📦➕📦 Return & exchange policy Free returns (washed/worn allowed): 30 days → Full refund, 180 days → Store credit. After processing your return, you’ll receive a refund confirmation email. Refunds typically issue within 10 business days of receipt. Due to current volumes, delays may occur—thanks for your patience. ⏳ Free gift rules If returns drop your order below the promotional threshold, the free gift must be returned. To keep it without qualifying, we will deduct its cost from your refund or request payment. 🎁 Modify or cancel after ordering? No—orders can’t be changed or canceled post-submission. You may return items; refunds apply to the item amount only (shipping excluded). More details? Explore more—See all FAQs. Contact (fastest) Email: vorkinkbessel100@outlook.com